Hello you dirty asshole, I'm, so pleased you called tech support...How may I disconnect you.... How many times must one be asked, " I'm sure you are tired of being called by idots...but" Do you realize I can't respond to this question with the appropriate "dripping with sarcasm answer" (actually no, I'm not tired of you idiots...you see I'm a psych major and Illiteracy in America is going to be my thesis for my doctorate) Try to read the fucking manual....

Then they object to paying for technical support...And invariably it ends up user error....Which they still think shouldn't be billed...(couched under the Well I'm no computer guru clause) It isn't rocket science you whimshit...It's paragraph 2 Page 2 of your user Manual...The price of illiteracy in the U.S. is steep..and in this case it's 14.95 US dollars.... And after you bill them and walk them through the fix of their problem. They think you owe them sort of technical walkthrough of the entire product ...(Monkey see manual? monkey read manual?)

Like they would even remember what you have told them 5 minutes ago.... After which they call back about 500 times asking the same damn question (because they forgot).

If the product is defective the billing is waived...Fine, see, we play fair....If the software causes havoc with your system, (because you haven't read the manual incompatability list) we fix the computer, product and get everything working....And waive billing ...We bend over backwards.... But this does not mean you strap on the sandpaper dildo and go to town without the common courtesy of a reach around....So next time you call tech support...HAVE A CREDIT CARD HANDY...NO ARGUEMENTS...AND THINGS WILL BE DANDY.

Brian Lareau